Cases

Schedule demo

Egedal Municipality

Stine Stuhr Jakobsen is head of the Citizen Service Department in Egedal Municipality and was in charge of implementing the voicebot in the transition.

Schedule demo

A selection of our

many clients

Brunata_Logo_RGB_290124.png
fibia-logo-dark
cabinn_logo_under_1000
Droemmeland_logo_negativ_CMYK_DarkBlue-uden-hvid-streg-FAKTURA-a9656e23889baeef8e6528c9e3d06c82-1024x310
logo-full--red
skodsborg_0x0
f88d4f5a-4aa2-4c6b-a83e-320f25e467c9
KAZOOM_logo.png
headerLogo

Read about our clients’ experiences with InDialog

See cases

"

A great partner to work with

Lysmesteren has chosen the solution from InDialog to increase customer satisfaction and respond 24/7 all year round.
We have nothing but positive things to say, and the staff led by Hani have an extremely high level of service and return very quickly with solutions - impressive!
We have been working with the platform for a few weeks now and are very satisfied with the solution. If we have any requests for setup or anything else, they have always returned quickly with good solution suggestions, and you can really feel that they are passionate about their solution being beneficial to both parties.
We can only give InDialog the very best recommendations.

Peter Therkelsen, Lysmesteren A/S

"

Better service, better conditions

One of the benefits of the Phonebot has been that employees have had more time to talk to the citizens who actually need to talk to an employee. Egedal Municipality can see that the waiting time on the phone has decreased. Employees experience less stress than before and it has given them more flexibility in their working day. Employees also feel that they provide a better service to the citizens who come through on the phone because there is time and energy.

KL article about Egedal municipality case

KL article about Egedal municipality case

"

Sublime collaborator and tool

We have now been working with InDialog for a few months. In general, the level of customer service is high, both in terms of questions and help. It is rare to meet a company that manages to be so proactive. As a customer, you can clearly feel a desire to improve and adapt their platform to our industry so that we have the opportunity to give our customers a good experience. InDialog is a great tool with a user-friendly interface for interacting with potential customers. The backend is also intuitive.

Stefanie Matzen, Kazoom A/S