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Why does your business need a GPT chatbot?
Happy customers are everything. Everyone wants to give their customers the best possible customer experience. But how can you become more accessible, respond to more enquiries and offer personalised help to your website visitors?
The answer is a GPT-powered chatbot from InDialog.ai, built on the incredible technology behind ChatGPT. The bot is maintenance-free, learns and automatically updates itself on your organisation and domain data based on your website, intranet, internal documents or any other source without you having to do anything.
Customer Service Employee of the Year
You know the feeling, the phones are ringing and new emails are constantly coming in, while you're busy developing your business, doing all kinds of administrative tasks and keeping budgets on track. Even though you realise that customer satisfaction should be your top priority, you can't find the time or resources.
We have the solution
At InDialog, we have the solution for you to be there for your customers 24 hours a day, 7 days a week, 365 days a year. Let your customised service satisfy your customers while you focus on non-standard tasks and projects that are time-consuming and challenging.
Your new employee
The chatbot can answer any question about your business - it learns from all the data you've collected and can respond accordingly. Unlike a human, it never has a bad day - it speaks flawlessly, is polite and always answers. If an enquiry requires an employee, you can set the chatbot to transfer to an employee or provide your opening hours or a contact form.
Good service in 30+ languages
At InDialog, we have the solution for you to be there for your customers 24 hours a day, 7 days a week, 365 days a year. Let your customised service satisfy your customers while you focus on non-standard tasks and projects that are time-consuming and challenging.
Who will benefit from a chatbot?
InDialog's GPT chatbot is a composite solution model that fits many industries, organisations and applications. In addition to being used as a customer service representative, it is ideal as an internal AI assistant in your organisation.
We work with public institutions and private companies in the municipal sector, healthcare, insurance, banking and tourism industries, among others.
The benefits of a chatbot
- An even better and innovative customer experience on your website
- Help your customers 24/7
- Streamline your customer service and save time & money
- Reduce many manual tasks
- Convert visitors into customers
- Convert enquiries to direct replies
- Your chatbot automatically knows your business and can answer most questions
- View relevant products or landing pages directly in the chat
- Customise your chatbot to suit your business needs
- Name your chatbot yourself
- Switch to an employee if the question requires it
- The chatbot is SEO-optimised to help with your Google ranking
How a chatbot works
- The chatbot integrates directly with your website and your organisation's own systems
- We start by scanning your entire website, intranet or other sources so the chatbot can learn everything about your business
- The chatbot updates its own knowledge by rescanning your sources regularly
- The chatbot can respond to your customers just like your other employees
- The chatbot can be limited to respond only to your sources, to specific topics or to respond to everything GPT technology knows about
- The chatbot is based on GPT technology, Artificial Intelligence, Machine Learning & Natural Language Processing
- Our chatbot speaks and understands over 30 languages, talking without you having to do anything
- The chatbot integrates with Facebook, Slack, Skype, Twitter, Microsoft Cortana and other systems
Behind the solutions
GPT
We have perfected the use of the amazing and fascinating GPT (Generative Pre-trained Transformer) language modelling technology. With astonishing precision and understanding, this technology is able to understand and express itself in a perfectly formed human language. We use OpenAi's underlying technology in Microsoft Azure.
Machine learning and NLP
InDialogue is built on the latest technology, including Machine Learning and NLP.
Machine Learning allows the bot to constantly evolve. NLP provides better understanding, natural language and an ability to find the right information in a large amount of source material.
Powerful combination
We have perfected the use of the amazing and fascinating GPT (Generative Pre-trained Transformer) language modelling technology. With astonishing precision and understanding, this technology is able to understand and express itself in a perfectly formed human language. We use OpenAi's underlying technology in Microsoft Azure.
Easy implementation
You don't need to be technical to use InDialog. We offer a ready-made solution that's breakthrough easy to add to your website, connect to your phone or integrate into other platforms. If you have any questions, get in touch with our live support - or we can train your team!
24/7 Service
We have perfected the use of the amazing and fascinating GPT (Generative Pre-trained Transformer) language modelling technology. With astonishing precision and understanding, this technology is able to understand and express itself in a perfectly formed human language. We use OpenAi's underlying technology in Microsoft Azure.
Human-robot hybrid
If the customer needs to chat with a human, our bots quickly forward the communication to the right employee with a copy of the dialogue. This gives you happier customers, resolves enquiries faster, frees up resources and reduces manual tasks.